PICO, Ermelo T..
 Capacity Building for the BPO Industry as seen through Developments in the International Division of Labor.
<strong>Philippine Journal of Labor and Industrial Relations</strong>, [S.l.], v. 28, n. 1 &amp; 2, mar. 2010.
ISSN 0115-6373. Available at: &lt;<a href="https://journals.upd.edu.ph/index.php/pjlir/article/view/1550" target="_new">https://journals.upd.edu.ph/index.php/pjlir/article/view/1550</a>&gt;. Date accessed: 02 sep. 2025.